- Brand:DCS Grills
- Product Code:TDT1-20
DCS Outdoor Storage Solution 20" Tower Drawer Triple
DCS Tower Drawers offer a convenient storage solution. Weather resistant and durable, the drawers are designed to store everything from tools to condiments and serveware. Understanding that outdoor kitchen designs require the same level of functionality as indoor, DCS Tower Drawers can be installed in many configurations.
DCS Tower Drawer Triple - TDT1-20
Tower Drawers :
DCS Tower Drawers offer a convenient storage
solution. Weather resistant and durable,
the drawers are designed to store everything
from tools to condiments and serveware.
Understanding that outdoor kitchen designs
require the same level of functionality as
indoor, DCS Tower Drawers can be installed
in many configurations.
- Commercial quality 304 grade stainless steel
- Soft-close drawers with full extension slides
- Insulated doors, superior weld and finish
- OVERALL HEIGHT 29 1/8"
- OVERALL WIDTH 20 5/16"
- OVERALL DEPTH 25"
When you purchase a new DCS Grill by Fisher & Paykel, you automatically receive a One Year Limited Warranty covering parts and labor for the entire product, and a Five Year Comprehensive Warranty covering the radiant trays, radiant tray side rails and drip pans for servicing within the 48 mainland United States, Hawaii, Washington D.C. and Canada. Should structural deterioration occur to the degree of non-performance, a replacement will be furnished.
Lifetime Warranty (Labor not included) on stainless steel grill burners, stainless steel grill cover, burner box, cooking grates and grill racks (excluding discoloration or surface corrosion). Lifetime is defined as normal domestic use and service for the lifetime of the original purchaser.
In Alaska, the Limited Warranty is the same except that you must pay to ship the Product to the service shop or for the service technicianâ€™s travel to your home.
Products for use in Canada must be purchased through the Canadian distribution channel to ensure regulatory compliance. Surface corrosion and discoloration is not covered under warranty.
FISHER & PAYKEL UNDERTAKES TO:
Repair without cost to the owner either for material or labor (but only with the the One Year Limited Warranty) any part of the Product, the serial number of which appears on the Product, which is found to be defective. In Alaska, you must pay to ship the Product to the service shop or for the service technicianâ€™s travel to your home.
If we are unable to repair a defective part of the Product after a reasonable number of attempts, at our option we may replace the part or the Product, or we may provide you a full refund of the purchase price of the Product (not including installation or other charges).
All service under this Limited Warranty shall be provided by Fisher & Paykel Appliances Inc. or its Authorized Service Agent during normal business hours.
HOW LONG DOES THE LIMITED WARRANTY LAST?
Our liability under the Limited Warranty for the entire product expires One Year from the date of purchase of the Product by the first consumer.
Our liability under the Limited Warranty for radiant trays, radiant tray side rails and drip pans expires Five Years from the date of purchase of the Product by the first consumer.
Our liability under this Limited warranty (labor not included) for stainless steel burners, stainless steel cover, burner box, cooking grates and grill racks (excluding discoloration or surface corrosion) is a Lifetime warranty.
Lifetime is defined as normal domestic use and service for the lifetime of the original purchaser.
Our liability under any implied warranties, including the implied warranty of merchantability (an unwritten warranty that the Product is fit for ordinary use) also expires One Year (or such longer period as required by applicable law) from the date of purchase of the Product by the first consumer. Some states do not allow limitations on how long an implied warranty lasts, so this limit on implied warranties may not apply to you.
THIS WARRANTY DOES NOT COVER:
A. Service calls that are not related to any defect in the Product. The cost of a service call will be charged if the problem is not found to be a defect of the Product. For example:
- Correct faulty installation of the Product.
- Instruct you how to use the Product.
- Replace house fuses, reset circuit breakers, correct house wiring or plumbing, or replace light bulbs.
- Correct fault(s) caused by the user.
- Change the set-up of the Product.
- Unauthorized modifications of the Product.
- Noise or vibration that is considered normal, for example, drain/fan sounds, regeneration noises or user warning beeps.
- Correcting damage caused by pests, for example, rats, cockroaches etc.
B. Defects caused by factors other than:
- Normal domestic use or
- Use in accordance with the Productâ€™s Use and Care Guide.
C. Defects to the Product caused by accident, neglect, misuse, fire, flood or Act of God.
D. The cost of repairs carried out by non-authorized repairers or the cost of correcting such unauthorized repairs.
E. Travel Fees and associated charges incurred when the product is installed in a location with limited or restricted access (i.e. airplane flights, ferry charges, isolated geographic areas).
F. Normal recommended maintenance as set forth in the Productâ€™s Use and Care Guide.
If you have an installation problem, contact your dealer or installer. You are responsible for providing adequate electrical, exhausting and other connection facilities. We are not responsible for consequential or incidental damages (the cost of repairing or replacing other property damaged if the Product is defective or any of your expenses caused if the Product is defective). Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
HOW TO GET SERVICE
Please read your Use and Care Guide. If you then have any questions about operating the Product, need the name of your local DCS Authorized Service Agent, or believe the Product is defective and wish service under this Limited Warranty, please contact your dealer or call us at: TOLL FREE 1-888-936-7872 or contact us through our web site: www.dcsappliances.com.
There is a limited amount of spare parts available to you through our website at www.dcsappliances.com. Please feel free to order direct or contact us at TOLL FREE 1-888-936-7872
You may be required to provide reasonable proof of the date of purchase of the Product before the Product will be serviced under this Limited Warranty.
This warranty applies to appliances used in residential applications; it does not cover their use in commercial situations.
NO OTHER WARRANTIES
This Limited Warranty is the complete and exclusive agreement between you and Fisher & Paykel Appliances Inc. regarding any defect in the Product. None of our employees (or our Authorized Service Agents) are authorized to make any addition or modification to this Limited Warranty.
Warrantor: Fisher & Paykel Appliances, Inc.
If you need further help concerning this Limited Warranty, please call us at the above number, or write to:
Fisher & Paykel Appliances, Inc.
Attention: DCS Customer Care
5900 Skylab Road, Huntington Beach, CA 92647
This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Fisher & Paykel Appliances Inc. is a leading manufacturer of premium quality cooking and specialty appliances under the Fisher & Paykel and DCS brands.
GOLSONS SHIPPING AND DELIVERY INFORMATION
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FREE SHIPPING ON ORDERS OVER $249
Ship your entire order to your home or place of business on us for free, save yourself money especially on the heavy items…
$6.95 FLAT-RATE SHIPPING
Take advantage of our $6.95 Flat-Rate Shipping for orders under $249, combine items to remain under the $249 and its still the same.
45–DAY “NO PROBLEM” RETURNS POLICY
We allow you to return all new, unused, unassembled, and resalable items in their original packaging for a full refund (minus actual shipping cost we incurred).
NO RESTOCKING FEE
Most companies charge a 10% - 15% or in some case more - restocking fee. We feel this is wrong.*
Unfortunately we do not ship items directly to Canada, however we are more than happy to ship to your desired US-based freight forwarder.
For more information, please call customer service on 318-397-7171, or refer to the Shipping Specifications, below.
† Not all items qualify for our Free Shipping program.
* This flat rate or free shipping policy applies to products shipped via standard shipping to locations in the contiguous 48 states. GolsonsOnline.com, LLC reserves the right to choose delivery type (parcel or freight), carrier, and service level of each shipment shipped via standard shipping. In the event of freight shipments, standard shipping includes “curb-side delivery” and “lift gate” service. If special considerations are required for curb-side delivery (ex: hard to reach areas such as Martha‘s Vineyard or a rooftop condo, etc), these special considerations will be an additional fee and are not included in our standard shipping. Our Free Shipping Policy does not apply to special order items that require you to call for pricing, as these sometimes also require special considerations for delivery from the manufacture.
Our in-stock orders will usually take about 7-14 business days to reach you. Any special orders will take approximately 6-8 weeks. Direct shipments are made to continental U.S. locations only. Special provisions apply to shipments to either Alaska, Hawaii, or Canada and are detailed below.
GolsonsOnline.com does not charge shipping on items with a free shipping icon next to them on our website when shipped to US locations, except for Alaska and Hawaii. Shipments to Alaska and Hawaii are not eligible for free shipping, and the customer is responsible for all duties and tariffs on shipments to those states.
We use UPS or FedEx for smaller items, and larger items shipped via "LTL" freight. We reserve the right to choose which freight provider carries your shipment. We do not, however, have control over these shipping providers (freight or UPS). Once a shipment is picked up from the wharehouse and is in the hands of the delivery provider, we cannot amend the shipping address, nor can we make a delivery happen on a certain day or time, and we can only approximate delivery times due to the information the delivery provider has made available to us.
All shipments, unless specifically denoted, are curb-side shipments. All larger shipments, shipped via freight carrier, will require a signature at the time of delivery. If you authorize the shipping company to leave the delivery without a signature, GolsonsOnline.com can not be held responsible for damages that may occur during delivery.
Remote or hard-to-reach areas (example: Martha’s Vineyard, etc.) may incur additional shipping fees. This applies to Free Shipping and regular shipping orders. If this is the case with your order, a Customer Service representative will contact you promptly to notify you of any additional charges.
It is the customers responsibility to inform us of any problems with this type of delivery at the time of purchase. GolsonsOnline.com is not responsible for shipping costs on merchandise not delivered due to a shipping companies inability to deliver to a particular location. Certain circumstances may include but not limited to: narrow or winding roads, dirt or gravel roads, and vacant establishments. In-home delivery is neither implied nor offered without additional charge, and is not necessarily available even if the customer is willing to pay more for this type of service.
We also offer a Platinum Delivery Service on of some products. This shipping option allows you to pay for custom delivery services. Charges vary, so contact us for a custom quote.
We do ship to APO/FPO addresses, but such shipments are subject to USPS size, weight, and content restrictions. If we cannot send your package to your APO/FPO address, we will contact you. APO/FPO shipments may be subject to additional shipping fees. If you will be charged any additional shipping, we will contact you to notify you of the associated fees and give you a chance to adjust your shipping address if you so desire.
If an item is shipped and returned because it is not deliverable due to an incorrect address, the customer will be responsible for shipping both ways. Orders for larger items that must ship freight require the shipping provider to contact you prior to delivery. If the product is returned because the freight provider could not reach you, this will be considered as a "return", and the order will be subject to our regular return policies.
SHIPPING OUTSIDE OF THE CONTINENTAL U.S
All shipments to Alaska and Hawaii are sent via UPS Worldwide Express, and as such require an individual quote. If you order via the phone, you will be notified of the extra shipping before you place your order. If you order online, a customer service representative will contact you shortly after your order is placed with the additional shipping charges (before the item is shipped).
We do not ship items directly to Canada, however we will ship to your desired US-based freight forwarder. We recommend you first contact the desired freight forwarder to obtain their shipping and receiving processes. You will be responsible for all duties and tariffs on Canadian shipments, along with coordinating with the freight forwarder for delivery to the final destination. Please call customer service 318-397-7171 for assistance, otherwise enter the shipping address provided by your US-based freight forwarder.
Over 99% of deliveries have no external or internal damage, and are signed for without a problem. For your protection, we ask that you please inspect your packages following these guidelines:
IMPORTANT! You have 3 business days to call us at 318-397-7171 to report any damage.
If your shipment arrives through a typical delivery service such as UPS or FedEx, you have 3 days to call us at 318-397-7171 to report the damage.
If you authorize the freight company to leave freight without a signature, GolsonsOnline.com cannot be held liable for any damages or missing pieces. Leaving a note is the same as signing for your products in good condition.
If your order ships via freight, please follow these steps:
STEP 1 WATCH THE FREIGHT VIDEO AND PRINT THE CHECKLIST. CLICK HERE FOR THE VIDEO.
STEP 2 ENSURE THAT THE PALLET/PIECE COUNT ON THE DELIVERY RECEIPT MATCHES THE NUMBER OF PALLETS/PIECES YOU RECEIVE.
If a pallet(s) or piece(s) is missing:
Note this on the delivery receipt before you sign. Example: "Received 4 of 5 pieces"
Call us at 318-397-7171 immediately to let us know you are missing pallets/pieces. We will coordinate with the shipping company to locate the missing pallets/pieces or replace them.
STEP 3 INSPECT THE PACKAGING FOR EXTERNAL DAMAGE.
If you notice exterior damage:
Open the box and inspect for concealed damage before signing the delivery receipt.
If you notice external damage and the delivery driver will not allow you inspect the inside of the package or the driver will not let you note “damaged” on the delivery receipt, call us immediately at 318-397-7171. (If you are unable to reach us, you should refuse the shipment. Doing this will not invalidate your order and we will still work diligently to get your order to you in good condition as quickly as possible.)
Note any damages to the packaging or products on the delivery receipt by specifically writing the word “Damaged” before signing.
PLEASE NOTE Signing your delivery receipt without noting any damages legally states that you have received your freight in good condition.
STEP 4 IF THERE IS NO VISIBLE EXTERNAL DAMAGE, PLEASE SIGN FOR YOUR FREIGHT.
STEP 5 PLEASE INSPECT YOUR ITEMS FOR CONCEALED DAMAGE AFTER THE DRIVER HAS LEFT.
IMPORTANT! You have 3 business days to call us at 318-397-7171 to report any damage.
If you have any questions, please feel free to contact us at 318-397-7171.